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Store Policies / Services
Pickup Policy
Pickup Policy In most circumstances, we will process your order within 24 hours of receipt. We will package all items available from our shelf and charge your credit card for the amount of the items plus applicable sales tax. (For more information about our Credit Card policy, please scroll down.) We will send you an e-mail confirmation that your order is ready for pickup. A copy of your receipt or a photo ID may be required for pickup. If we do not have some items on our shelf at the time of packaging, we will state which items are not available in our Confirmation to Pickup e-mail. You may notify us via return e-mail or at the time of pickup if you would like us to Special Order the remaining items. Extra charges may be incurred in some cases. If your order is not picked up within seven days of Notice for Pickup, we will return the items to our shelf and credit your account.
Shipping Options
Shipping Options Most orders are shipped using standard, overland 5-day delivery schedules. We use the United States Post Office or United Parcel Service under most circumstances. Priority or Overnight shipments may be made by special request. Use the Additional Information text box to make your request. We do not offer International Shipping. If you need to track your shipment, please refer to your Order Number on your order Receipt. Please call our store or send us e-mail with your request and we will respond with a status report as soon as possible. Please note that all charges are stated in United States currency. All weights are stated in US measurements (1 US pound equals approximately 0.45 kg.)
Sales Tax
Sales Tax State sales taxes are applied to all shipments within our home State. Sales taxes are not applied to shipments for destinations outside the State. Sales taxes vary according to the category of item ordered and are calculated at the cash register. State tax is charged in accordance with the law and all tax collected is remitted directly to the State and is not kept by this Store. If you have a question about sales tax, please contact the store via e-mail, phone or at your next visit.
Payment Policy
Payment Policy Payment for orders will be made via your credit card upon picking and packing the order. Sales tax and shipping charges will be added if your order is being shipped to the address on your Order Confirmation. Your credit card will be charged on the day that your order is shipped. You will receive an e-mail confirmation that your order has been shipped and your credit card charged. If your order is to be picked up at the store, we will charge your credit card at the time that the order has been packaged and ready for pickup. We will notify you via e-mail that your order is ready and that your credit card has been charged. If your order is not picked up within 14 days of Notice for Pickup, we will return the items to your shelf and credit your credit card for the amount of the order minus a $5.00 restocking charge.
Return Policy
Return Policy Full refunds are provided for unopened products returned to the store in person or via a return shipment no later than 60 days from the date of purchase. A copy of your receipt is required with the product for a full refund. Refunds are not accepted on items returned more than 60 days from the date of purchase. Refunds may be provided for opened products returned to the store in person or via a return shipment no later than 30 days from the date of purchase. We reserve the right to deny a refund. A copy of your receipt is required for a refund. Returned opened products are subject to a 25% restocking fee.
Privacy Policy
Privacy Policy We respect and value your privacy. You may visit our web site at any time and your identifying personal information will be used only to support the relationship between you and our store. In this regard, we guarantee that we will not sell or provide your personal information, either in whole or in part, to anyone for any reason, unless required to do so by order of law. For more detailed information regarding our Privacy Policy, please click on the security link.

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